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Package terms

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Free 24-hour test before committing

A free 24-hour test is required before committing to any paid package. Request the test by email, try it on your device and home connection, then decide whether to continue. Sending a request does not start the test; we arrange access and setup by email.
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Nothing is charged by an inquiry

Choosing a package and submitting a request does not create a charge, subscription, renewal or activation. It starts an email conversation.
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Confirm terms in writing

Ask for the full price, term, connections, activation process, renewal method and any cancellation or refund conditions before proceeding. A request acknowledgment is not a purchase confirmation.

Questions about an existing arrangement

Email support@viewarc.co with your question and any non-sensitive reference you already have. Never send full card information or passwords. We will follow up by email.
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